Shipping
We ship all orders using UPS Ground. Please note UPS Ground does not deliver on Saturday or Sunday, nor do they deliver to Post Office boxes. Order shipping dates correspond to the style’s availability dates noted on our site.

For questions or special shipping requests, please contact us at
email: info@robertzurcollection.com / tel: 718.636.6004

Shipping & Handling charges:
Free shipping. Happy shopping!

Return & Exchange Policy
ROBERT ZUR is happy to accept returns and exchanges on all unworn, unaltered footwear in original, undamaged box. Returns are accepted by mail within 30 days of your purchase.

Please note: We do not refund shipping/handling charges.

Return by Mail:
Please send merchandise and receipt to the address below:
Att: Robert Zur Online
Global Supply Chain and Distribution
2850 Appleton St.
Suite C
Camp Hill, PA 17011

Privacy and Security
Robert Zur respects the privacy of every individual who shops on our site. We will not share or sell your name, postal address, or any other personal information you provide us. To guarantee that your order is secure, all online transactions in our store are handled with Secure Sockets Layer (SSL) encryption to code and process your orders.

This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.